Customer Service

Our service mission is to provide the very best support and service to our customer. We supply US-based technical support for a variety of service issues.

Software monitoring and upgrades are provided by the most skilled software design engineers in the industry. Our local software division is available 24 hours per day to assist in any development issue or custom design application.

Staffed with only the most competent associates, we can provide state-of-the-art parts delivery and tracking for your most time-sensitive needs. Our computer based inventory tracking and ordering system enables us to provide timely and knowledgeable assistance for your parts needs.

Below is a list of services provided.

- Parts: Computer based inventory tracking and ordering system.
- EDI for paperless ordering.
- Routine service and preventive maintenance.
- Corrective maintenance and emergency repair.
- Service contracts.
- 24-hour call service.
- On-site training.
- 24-hour monitoring system.
- System upgrades.
- Complete remote monitoring and diagnostic capabilities.

Click here to download our Preventative Maintenance brochure.